We have developed a solution for Citizen facilitation Center(CFC) .It is widely used in SETU/Collector offices across Maharashtra State.SETU means bridge .It connects the Government & Citizen for various government services.
SETU is an approach in the direction of making citizen Government interactions faster, smoother and transparent.Software Solution for this has been developed by us and operational at Collector Office Aurangabad through our operators.
SETU is a complete single window system delivering Certificates/Affidavits like Birth Certificate, Death Certificate, Domicile, Age, and Nationality Certificates.
It process the application received at Citizen Facilitation Center.
Verify the document & generate the Acknowledgement receipt.
Forward the application to respective authority for verification
Once approved issue a certificate else reject it.
Certificate/Affidavits issuance date or rejection intimation is done through SMS facility .It help us citizen to collect Certificate/Affidavits or rectify the application on time.
This Citizen facilitation Center Solution is developed by us over the decade with our expertise in E-Governance.It has been updated with technology changes over the years. We consider over selves privileged as Aurangabad SETU project was among first few E-Governance project s in Maharashtra.Solution is developed and operational since 2000.
This solution developed by us can be utilised for various Citizen Facilitation Center platforms.